Business EnvironmentChamber Updates

COVID-19 Useful Links

2 April, 2020, Posted By tvlchamber

The Townsville Chamber encourages all to regularly check sources of reputable information surrounding coronavirus (COVID-19).

To assist with finding this information, we have compiled a list of useful links.

Visit those sites regularly as information is constantly updated.

Important websites and hotlines

The federal government has set up a business support hotline on 13 28 46 to support small and medium businesses. It is open from 7am to 11am AEST and the support unit can be emailed on https://business.gov.au/Email-us

The ATO has set up an Emergency Support Infoline on 1800 806 218.

The latest coronavirus news, updates and advice from government agencies across Australia is also available at www.australia.gov.au.

The BCA has also compiled useful information including health advice, business restrictions, and cross-border restrictions. Click here to view.

Support Measures for Businesses Impacted by COVID-19

World Health Organisation / Coronavirus

Australian Prime Minister / Media Annoucements

Queensland Government / Media Statements

Australian Government / Department of Health 

Queensland Government / Department of Health


Support for Small Businesses

Australian Taxation Office – JobKeeper Factsheet

Australian Taxation Office – JobKeeper Payment 

Queensland Government / Novel coronavirus small business support

MoneySmart / COVID-19 Be Moneysmart

Australian Taxation Office / Disaster Assistance

Queensland Rural and Industry Development Authority (QRIDA) / Disaster Recovery Loans and Grants 

Australian Government / Economic Response to the Coronavirus

Queensland Government – Business Queensland

Townsville City Council Dashboard

Townsville City Council 

Support Local Townsville

Townsville Council Election

WorkCover QLD – COVID -19 FAQ 

Business Queensland: Getting back to business fact sheet (2 April)

Free Direct Advice

Queensland Government Economic Relief – 1 300 654 687

CCIQ Employer Assistance (HR) Helpline – 1 300 731 988

BDO Tax and Business Performance Advice  – 07 3237 5999

JCU Free Tax Clinic for individual and businesses – 4781 5393

Townsville Chamber Projects Committee Legal Connect – 47217 2870


Support for Individuals

Australian Government / Economic Response to the Coronavirus / Supporting Individuals and Households

MoneySmart / COVID-19 Be Moneysmart

Services Australia / Affected by Coronavirus (COVID-19)

Queensland Government / Rent Assistance

National Debt Helpline / COVID-19 Financial Survival Guide

ACCC / Help when you’re in debt

Telstra / Adversity Financial Hardship


Health and Well-being

Lifeline – 13 11 14

Beyond Blue – 1300 22 4636

Headspace – 4799 1799

Kids Help Line – 1800 55 1800

Mens Line – 1300 78 99 78

Health Direct – 1800 022 222

Dr Jo Lukins / Free Resources / Reslience (with permission – thanks Jo!)

Dr Jo Lukins / Free Resources / Standing up after you’ve been stood down (with permission – thanks Jo!)

Townsville Shines


Workshops and Webinars

TAFE Queensland / Financial Resilience Webinars

CCIQ / COVID-19 Series: State and Federal Government resources available for Business

CCIQ / Coronavirus and your business: Be practically prepared

Commonwealth Bank of Australia /  Webcast Series: Coronavirus Economic Imapct Update

National PC / Preparing your business to work remotely

The Resilience Series with Carey Group


Hold on evictions for renters

Posted on Tuesday, March 31, 2020

View Post

Support Measures to Assist Businesses Affected by COVID-19

Posted on Thursday, April 2, 2020

View Post

In the wake of health advice regarding physical distancing and restriction on social gatherings, the Townsville Chamber is temporarily suspending its event calendar. The CBD Coffee of Thursday 2 April is suspended and we will resume outdoors networking events as soon as safe to do so. The Business Matters presentation by Townsville City Council on Tuesday 31 March at YWAM has been postponed. We are investigating other ways to deliver Business Matters information sessions and will advise in due course. We thank you for your understanding. Keep checking our website and social media pages for updated information on assistance for businesses. Dismiss